The Green Solution Dispensary FAQ

Your frequently asked questions answered below!

Where are my points?

Your points can be found in your all-new wallet: a place where you can check your points balance, redeem your member-exclusive discounts, and connect with us across various channels, including leaving reviews.

Click here to access your Wallet now!

Accessed your wallet and still not seeing points? Please reach out to Support and they can verify your points balance was accurate before we updated the Perks Program.

Where are my Birthday Bonus points?

Now, you earn 420 birthday points on your actual birthday instead of at the beginning of your birthday month.

Do points expire?

Your points only expire if you haven‘t shopped with us in 6 months time (183 days). Note that this applies to your entire points balance, not a rolling basis. So as long as you come in at least once every 6 months, your points will never expire!

Why am I not receiving emails?

First, as you probably know, you should add us to your email contacts and check your spam/junk folder, marking our emails as “not junk.”

Secondly, feel free to log into your wallet and ensure you‘re opted into email updates.

Click here to go there now!

Did I receive SMS spam?

Sometimes it‘s hard to tell the truth from spam. When you receive a text message from us, it will never mentioned any terms related to cannabis, marijuana, or any other industry-specific terms. Secondly, clicking through the link provided in an SMS message should require a special pin that we send as a confirmation SMS, or that you can access via your wallet.

Do you offer special promotions for Veterans?

As a Veteran-founded company, The Green Solution supports all of our troops. Ask your Retail Associate for more information about our Profile Discounts to receive up to 10% off your purchases for an entire calendar year.


What do I need to bring to shop at The Green Solution Colorado dispensaries?

To purchase recreational adult use cannabis at The Green Solution Colorado, you must be 21 years of age with a valid ID*.

Do I need a Medical Card to shop with you?

A Medical card is not necessary for purchasing recreational adult use cannabis. If you are 21 or older with a valid ID and a valid state-issued medical cannabis card.

Do I need to be a Colorado resident to purchase recreational adult use cannabis at The Green Solution Colorado?

You do not need to be a Colorado resident to purchase recreational adult use cannabis. Anyone who is at least 21 years of age and has a valid ID may purchase recreational adult use cannabis.

What if I am visiting from another country?

Any international shoppers who are at least 21 years of age with a valid passport book may shop at any TGS store.

What are the exact forms of identification that you will accept?

The Green Solution accepts the following forms of identification:

  • For purchasing recreational adult use cannabis at The Green Solution Colorado, you must present a valid Driver‘s License or Identification Card issued by a U.S. State, the District of Columbia, or a U.S. Territory*. Note: A valid driver‘s license or identification card is acceptable until midnight on the day of expiration.
  • An Enrollment Card issued by the governing authority of a federally recognized Indian tribe if the enrollment card incorporates proof of age.
  • A temporary Driver‘s License or Identification Card from Colorado only (the patron does not need to present their old, voided ID with the new, temporary one)
  • A valid Military ID Card, Permanent Resident Card, Employment Authorization Card, Border Crossing Card, U.S. Dept of State Driver‘s License, U.S. Dept of State Diplomatic or Consular ID Card, or U.S. Trusted Traveler Program Card (Global Entry, NEXUS, SENTRI, FAST)
  • A valid U.S. Passport Book, U.S. Passport Card, or Foreign Passport Book.
  • A Colorado Digital ID
  • Note: U.S. Territories are: American Samoa, Guam, Northern Marina Islands, Puerto Rico, and the U.S. Virgin Islands


Do you sell any “CBD” products?

The Green Solution carries a variety of CBD products, now including Hemp-Derived CBD options. We cater to those who seek a variety of CBD options, with choices ranging from CBD-rich flower to CBD tinctures and Hemp wellness.

What is the legal purchase limit for adult use cannabis products?

The legal purchase and possession limit in Colorado for eligible adults over the age of 21 is up to one (1) ounce of Cannabis flower, eight (8) grams of concentrates, or 800 milligrams of edibles per day.

Can I sell my cannabis products?

No. Cannabis sales in Colorado is exclusive to licensed retailers like The Green Solution. It is illegal to re-sell any of your purchased and/or homegrown items.

Can I give cannabis away?

Eligible adults may “gift” up to one ounce of cannabis product to another eligible adult aged twenty-one years or older.

*Note: all sales are final on Apparel, Glass, and Non-Electronic Accessories


What forms of payment does TGS accept?

We accept cash and debit cards*.

What is your Debit Card policy?

We charge a $3.00 fee for all debit card transactions.

How long will you hold an Online Reservation?

All TGS locations hold Online Reservations for twenty-four (24) hours.


Can you ship product?

The Green Solution does not ship products to individual customers.


What are the rules and restrictions for taking product out of Colorado?

It is illegal to transport cannabis products across state lines to any other state (even where medically or recreationally legal) in a car, airplane, or any other mode of transportation, no exceptions. It is also illegal to bring cannabis products to airports, including Denver International Airport.


Does The Green Solution offer employment opportunities?

All career opportunities for The Green Solution are listed on the “Careers” link found lower down on the footer of each web page. This page offers a search feature and a Location filter.” Once you select a job most fitting for your skill set, click “Apply for Job” to start an application.


Through innovation we increase access to Cannabis worldwide, providing consistent quality at a competitive value through a variety of distribution channels, prioritizing consumer safety and understanding the social impact on this and other generations to come.

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